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Sunday, April 25, 2010

It's Comcastic!

     We got our bill from Comcast last week and upon opening it I immediately became upset.  It wasn't so much that it was wrong, which is a normal occurrence, it was more that I had to call Crapcast which turns into a 30 minute hold no matter what and that just gets you to a customer service representative (aka - retarded a-hole).  I can honestly say that I have NEVER had a positive experience when dealing with Comcast.  There is something to say about that.  I bet some prison lifers cannot say the same thing about even the harshest prison guards.  I honestly cannot count the number of times I have had a CSR tell me they are just a Peon and can't do anything about the problem we are having.  It has gotten so bad Yegi fears the day the Crapcast bill comes because it inevitably leads to a very heated phone conversation between myself and the CSR.

     Last year it got so bad dealing with the devil (that is what I write the checks to when i pay my bill...seriously...and they have never rejected them!) that I started having some serious thoughts about finding investors to start a cable company in Knoxville whose sole purpose was to destroy Comcast in East TN.  In other words we would provide cable at a reasonable price and show a very small amount of care towards our customers.  Then reality set in and reminded me that the reason I have Comcast is because they are the only option.  They are the only cable company that has been granted the rights to provide service in our area.  I would really love to Nickelback (when seeing them on the street kick them squarely in the nuts) the politician that helped them get that Monopoly.  Our only other option is a dish which would require removal of some 60-100 yr growth trees (not an option).
   
     Honestly I could do without television, after all from 3rd grade until my sophomore year of college we did just that.  Sure my wife makes fun of me because I didn't know who Micheal Jackson was and when I was in high school the newest cd's I had in circulation were Bon Jovi and Def Lepard (I'm 26, you do the math), but I think I'm better for it.  Yegi on the other hand could never go without television.  Her entire childhood was based indoors and consisted of large amounts of television and barbie playing.  I'm hoping maybe come August when Yegi re-enters the working world part time she will decide there is not enough time in the day to keep up with the Duggers, Kardashians, Dancing With the (almost) Stars, Oprah, Top Chef, Modern Family & all the Thursday night shows (I must admit, I like those last two).

     I guess there is also the idea that maybe one day Comcast will re-evaluate their business practices & ethics policy and make a positive change for the consumers....but then again, Hell has a long way to go before freezing over.

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